Scrutiny Panel – Voids / Hard to Lets

A tenant led scrutiny panel was set up on Bute to look at areas of performace. The first meeting was held on, 26th March and looked at Voids / Hard To Lets, including consultation on the Void Management Policy.

Some great discussions were held by the tenants and a lot of good ideas came forward which were passed on to management and committee to consider.

The main points to note are that on the death of a tenant, the 14 day grace period commences from the date of death of the tenant. The other main point from the groups input is that Fyne Homes will now provide an information pack to relatives of deceased tenants to assist them with the conditions of the end of tenancy.

A number of other points raised will be implemented in due course including:-

  •  Fyne Homes working in conjunction with ex-service charities to offer homeless ex-service personnel properties.
  •  Fyne Homes will look at knocking smaller properties especially bedsit and 1 bed hard to lets into bigger properties.
  •  Pre- term visits by TSO and HOs will include images of what is and what isn’t acceptable in regards to the condition of the property when left vacant.

Suggestions from tenants, which led to these positive outcomes, help shape Fyne Homes policies and procedures and this tenant led approach is invaluable to the organisation and a big thank you goes to those tenants for their input and for giving up their time to take part.

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