Repairs - who is responsible?

Below you will find a list of who is responsible for repairs on components at your property for both the Association and you as a tenant, as per your tenancy agreement.

Burglary  - if reported to the Police and incident/crime reference number given - Association is responsible for costs. If not reported to police and no incident number available – Tenant is responsible for all costs.

Broken Windows, Damaged Glazing & Damaged Doors - if caused by vandalism and reported to the Police and incident/crime reference number given - Association is responsible. If not reported to police and no incident number available – Tenant is responsible for all costs.

If you are unsure if a repair is your own or the Assocation's responsibility then please do not hesitate to contact our Technical Services Department on 0345 607 7117 to seek clarification.